A Consultant Evaluation form is vital in gauging the quality of services offered by a consultant. More importantly this needs to be done from a client’s point of view. With this information it becomes easy for the consultant to offer better services that are client based.
You can Download the Consultation Feedback Form Template, customize it according to your needs, and Print it.Consultation Feedback Form Template is either in MS Word or Editable PDF.
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Features:
Basic Information:
Client’s Name: Collects the name of the client who received the consultation.
Occupation: Asks for the client’s occupation.
E-mail: Collects the client’s email address.
Marital Status: Inquires about the client’s marital status.
Rating Scale:
Outstanding: Indicates exceptional performance.
Above Expectations: Indicates performance exceeding expectations.
Meets Expectations: Indicates performance meeting expectations.
Below Par: Indicates performance below expectations.
Poor: Indicates poor performance.
Evaluation Criteria:
Consultant’s Personality: Asks about the overall impression of the consultant’s personality.
Initial Reception: Evaluates the consultant’s welcoming and engaging approach during the first meeting.
Dress Code: Assesses the appropriateness of the consultant’s attire.
Competence and Decision-Making: Evaluates the consultant’s knowledge, expertise, and ability to make timely decisions.
Communication Skills: Assesses the consultant’s communication skills, including clarity, conciseness, and effectiveness.
Professionalism: Provides an overall assessment of the consultant’s professionalism and conduct.
Open-Ended Feedback:
General Comments: Allows the client to provide additional feedback or suggestions.
Benefits
Standardization:
Ensures consistent feedback collection across different consultations.
Clarity:
Clearly outlines the evaluation criteria, making it easy for clients to provide feedback.
Efficiency:
Streamlines the feedback collection process by providing a structured format.
Data Analysis:
Facilitates data analysis to identify strengths and weaknesses in the consultation service.\
Continuous Improvement:
Helps identify areas for improvement in the consultant’s skills and also service delivery.
Client Satisfaction:
Demonstrates a commitment to client satisfaction and also feedback.
Decision Making:
Informs decision-making regarding the consultant’s performance and also future engagements.
